Denver Elite Transfer - Your Questions Answered

1. How do I book a VIP transfer from the airport?

You can book a transfer through our online booking form or contact us by phone.

2. What types of vehicles do you offer for VIP transportation?

We offer the following vehicle categories:

VIP SUV: GMC Yukon, Chevrolet Suburban, Cadillac Escalade

VIP LCV: Mercedes Sprinter

3. Can I schedule a transfer in advance, and how far ahead should I book?

Yes, you can book in advance. Please note the following:

Your pickup or drop-off location must be within Denver city limits.
1. Reservations close 4 hours before your trip. For last-minute bookings, please contact us directly.
2. Double-check your trip details before submission to avoid delays or cancellations.
3. Corporate events, weddings, and special trips require direct coordination.

4. What happens if my flight is delayed?

We monitor flight statuses and will adjust your pickup time accordingly.

5. Are there any additional fees for luggage or waiting time?

A reasonable amount of luggage is included in the fare. Additional charges may apply for extended waiting times.

6. What types of vehicles are available, and can I choose a specific model?

We offer premium vehicles such as GMC Yukon, Chevrolet Suburban, Cadillac Escalade, and Mercedes Sprinter. You can request a specific model, and we will do our best to accommodate your preference.

7. Do you provide child seats or accommodate special requests?

Yes, we can provide child seats upon request and accommodate special requirements such as luggage assistance or personalized travel conditions.

8. Is there a cancellation policy or any fees for last-minute changes?

Yes, we have a cancellation policy. Fees depend on the timing of the cancellation. Last-minute changes may incur additional charges.

9. Can I request multiple stops during my trip?

Yes, multiple stops are possible. Please specify them when booking or inform your driver before the trip.

10. Do you offer 24/7 transportation services?

Yes, our services are available 24/7.

11. Are your services available outside of the city or for long-distance trips?

Yes, but either the pickup or drop-off location must be within Denver city limits.

12. How do you ensure the safety and cleanliness of your vehicles?

Our vehicles undergo regular maintenance and cleaning, including sanitization before each trip.

13. Can you accommodate large groups or corporate teams?

Yes, we have spacious vehicles for group and corporate transportation. We recommend coordinating in advance.

14. Do you offer special packages or discounts for weddings or events?

Yes, we provide custom packages for weddings, corporate events, and special occasions. Contact us for details.

15. How will I recognize my driver at the pickup location?

Your driver will be waiting at the designated location with a sign displaying your name. We will also send you the driver’s details in advance.